A common question is whether or not BPO is the same as a call center. Although there’s overlap, they’re not similar. Call centers certainly are a subset of BPO, specifically underneath front-office BPO, focusing on customer interactions like dealing with inquiries or complaints. Interviewing previous customers right before hiring a https://shaneagxmb.dailyhitblog.com/43137844/5-tips-about-outsourcing-labor-meaning-you-can-use-today